In technology-centric product development organizations, promoting and retaining talent while fostering a culture of technical excellence is essential. An established role of Subject Metter Experts, or SMEs, has proven to be an effective way to facilitate knowledge excellence, particularly in multi-project organizations. Read…
TCC – the Team Capability Coach – is a quality leadership project role, aiming at maximizing the effectiveness of process quality assurance. A TCC is an approach that combines and extends quality assurance-related roles of a “Quality Manager” and essential elements of a “Scrum Master” in a single integrated concept. Read…
The job title “quality assurance manager”—in short “QA manager”—may suggest that the job is boring, ambiguous and uncreative. One particular species of QA manager, however, deserves particular attention: the “process quality manager”. Read…
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