Management
The Defect Curve: a Key Factor in Turning Around Distressed MtO Projects
In a distressed MtO project, the feature burndown shows whether the team is closing scope gaps. But there is a second dimension that the burndown does not capture: product quality. Features can be declared “done” while carrying unresolved defects that compound across releases and eventually lead to ugly customer escalations—or worse: field failures. That can result in shipping broken products—not because the team hasn’t worked hard on developing new features, but because product quality hasn’t been managed early on. Read…